Mobile / App
At 999 bt, the information you share with us — account details, wallet data tied to Rocket or Bank Transfer, and device access records — is held to a clear and consistent standard. This policy explains what we collect, why we hold it, and what you can do about it, subject to your local law and eligible regions.
We collect information you provide directly — your name, contact details, and the payment method you use when you deposit or withdraw through Rocket or Bank Transfer. We also collect technical data generated by your device and browser when you access the lobby: session identifiers, IP address, and the pages or game categories you navigate. This data lets us keep your account active across sessions, confirm wallet transactions processed via Bank Transfer, and deliver the mobile-first account experience 999 bt is built around. We do not sell your personal data to third parties. Data is retained for as long as your account remains active and for the period required under applicable financial and operational compliance obligations. Retention periods vary depending on the type of record and the jurisdiction in which you access our services. This policy is governed by the laws and regulations applicable to your region; access to our platform depends on local law and eligible regions. Where a conflict arises between this policy and local data-protection law in your jurisdiction, local law governs. We may update this policy from time to time; the current version is always the one published at this address.
Wallet transaction records linked to your Rocket payment are held as part of your account history.
Bank Transfer deposit and withdrawal records are logged against your account for reconciliation purposes.
Session and device signals are used to maintain account continuity across your phone and browser.
Data is kept for the period your account is active and as required by applicable rules in your region.
Not every interaction with 999 bt falls under the same data rules. The table below separates what sits inside this policy from what falls outside it, so you know exactly which activities your data rights cover and where responsibility shifts to a third-party service.
Login sessions, device records, and account authentication data are fully within this policy. We control how that data is stored and for how long.
Deposits and withdrawals made via Rocket or Bank Transfer generate records we hold. The payment provider's own terms govern how that provider processes your payment data on its side.
Game session data and lobby navigation records are within scope. We collect these to keep your account state intact between sessions on mobile and desktop.
External links, third-party analytics tools, and payment network infrastructure operate under their own privacy terms. This policy does not extend to those services.
You have concrete steps available when it comes to the data 999 bt holds on your account. These are not abstract entitlements — each one has a real path through your account or through our support contact. You can request a copy of the personal data we hold, ask us to correct inaccurate account details, raise a question about how a specific piece of data is used, or ask us to close and remove your account records where local law permits this. The right timeline and eligibility for each action depends on your jurisdiction and the type of record involved. To exercise any of these, use the support contact published in the section below — we do not require a specific legal form, just a clear account-linked message describing what you need. We aim to respond to data requests promptly; actual timescales depend on the complexity of the request and the verification steps needed to confirm your account identity before we act.
Submit a request through our published support route and we will confirm what personal data we hold linked to your account.
If your name, contact address, or wallet reference is recorded incorrectly, contact support with the correction and we will update it after verifying your account.
If you are uncertain why a specific record exists or how it is used, write to us with your account reference and the specific question — we will respond with the relevant details.
Where your local law supports a right to erasure, you can request that we close your account and remove personal records. Retention obligations for financial records may limit what can be deleted immediately.
If you have a question about how your data is handled, need to submit a data request, or want to correct information on your account, the routes below are the right place to start. Use a message that includes your account reference so we can locate your records accurately.
Send your data or privacy question to our support address published on the contact page. Include your registered account email so we can verify and locate your record.
The live chat widget in your account area connects you directly with our support team. Use it to flag a data concern or ask a quick policy question without sending an email.
The help section of the site carries published answers to common account and data questions. Check there first; if your answer is not listed, escalate through the inbox or live chat.
Security and data discipline are part of how 999 bt runs, not additions bolted on after the fact. Your account password is stored in hashed form; payment transaction references linked to Rocket or Bank Transfer are not displayed in full after processing. We use session cookies to keep you logged in across page loads and device switches; you can manage cookie preferences through your browser settings, though disabling session cookies will affect your ability to stay signed in.
We use session and functional cookies to maintain your logged-in state and remember your lobby position between visits. No third-party advertising cookies are set without your knowledge.
Passwords are hashed at storage. If you suspect unauthorised access to your account, contact support immediately using the routes listed above to request a security review.
We hold your data while your account is active and for the period required under applicable financial rules. When an account is closed, we follow a defined deletion schedule for records not subject to retention obligations.
When this policy changes in a material way, we publish the updated version at this address. Continued use of your account after a policy update indicates acceptance of the revised terms.
The answers below cover the questions we hear most from account holders about how their data is handled, what rights they have, and how to act on them.
We collect your name, contact details, and the payment method you register — such as Rocket or Bank Transfer. We also record technical data like your session ID and device type to keep your account accessible across mobile and browser sessions.
We do not sell your personal data. We pass only the transaction data required to process a deposit or withdrawal to the relevant payment network — Rocket or Bank Transfer — under their own terms. No marketing or profile data is passed to outside parties.
Send a request through the support inbox published on our contact page, including your registered email address. We will verify your account and then provide details of the personal data we hold linked to it, within the timeframe permitted by applicable rules.
Yes, where your local law supports a right to erasure. Write to us through support with your account reference. Note that financial transaction records may need to be retained for a set period under applicable obligations even after your account is closed.
We use session cookies to keep you signed in and functional cookies to remember your lobby state. You can manage or block cookies through your browser settings. Blocking session cookies will log you out between page loads and may affect account continuity on mobile.
This policy applies to your use of 999 bt where access is permitted under local law and in eligible regions. Where local data-protection rules differ from what is set out here, local law takes precedence. Check whether access is available in your region before opening an account.