Mobile / App
This page sets out the legal framework that governs your use of 999 bt. Access to our platform, account services and transactions depends on your local law and eligible region — read the sections below before opening an account or making any transaction.
Your use of 999 bt is subject to the terms set out on this page and throughout our published policy documents. We do not make claims about licensing authority or physical jurisdiction that we cannot verify for your location. Whether you access the platform through a mobile browser, a returning session or a fresh login, the same policy framework applies to your account activity, your transaction records and any support request you submit. Transactions processed through Rocket or Bank Transfer are governed by the respective terms of those payment services in addition to our own. We do not override the conditions of third-party payment providers. If you use Rocket to deposit or withdraw, the limits, verification steps and processing conditions shown in your account wallet reflect the current rules we have configured — not a separate guarantee of speed or availability. Access to 999 bt depends entirely on whether using an online gaming platform is permitted under the laws of your region. We do not confirm eligibility on behalf of users. You are responsible for verifying that accessing this platform complies with your local law before proceeding. If local law prohibits access, we ask that you do not use the platform.
Rocket transactions are subject to Rocket's own service conditions alongside our wallet policy.
Bank Transfer deposits follow the limits and verification steps shown inside your 999 bt account.
Every logged-in session on any device is covered by this policy, including mobile browser sessions.
Our policy applies specifically to the account relationship between you and 999 bt — covering how we handle your account data, your transaction records and your communications with our support team. It does not extend to the independent terms of third-party providers whose game content or payment services appear on the platform. Understanding the boundary helps you know where to direct a question.
Covers your login, account details, session continuity across devices and the steps required to maintain an active account in good standing.
Applies to how we record deposits and withdrawals processed through Rocket and Bank Transfer, including how those records are stored and retrieved.
Our policy governs the lobby content, category pages and published notices we control directly — not the rules inside individual game titles from studios like Pragmatic Play or PG Soft.
Game studios, payment processors and any external link operate under their own terms. We are not liable for the content, decisions or conditions of those independent services.
You have a set of concrete actions available to you in relation to the data and records we hold on your account. These are not abstract entitlements — each one maps to a step you can take through your account settings or by contacting our support team directly. We do not require you to submit a formal legal request to check basic account or transaction records; those are visible inside your signed-in account area. If you find that your account details are incorrect — name, contact email or linked payment method — you can raise a correction request through support. We will verify the change against the information held at registration before updating any record. For questions about how your data is stored or what records we hold, reach out via our published contact route and we will respond to the specific question raised.
Your transaction history, session log and account details are accessible inside your signed-in account area without needing to contact support first.
Submit a correction request through support if your registered name, email or linked payment details need updating. Verification applies before any change is made.
If any part of this policy is unclear or you believe a decision has been applied incorrectly to your account, contact us through the published support route with the specific detail.
For a Rocket or Bank Transfer record that does not match what you see in your wallet, open a support query with the transaction reference visible in your account.
If you have a question about how this policy applies to your account, or need to raise a rights request, use one of the contact routes published on the 999 bt site. We do not publish operating hours we have not confirmed, and we do not promise a specific response time — but every query sent through a published route is logged and reviewed.
The live chat option appears on the site when it is available. Use it for account-level policy questions and for queries about a specific transaction record.
Send policy questions, correction requests or data queries to the support email address listed in the site's contact section. Include your account reference for faster handling.
Your signed-in account area includes a help section where you can submit a ticket directly linked to your account and transaction history without leaving the platform.
We collect only the information needed to operate your account, process transactions and respond to support requests. That includes your registration details, your session activity and the transaction records associated with payment methods like Rocket and Bank Transfer. We do not sell account data to third parties, and we do not use it for purposes outside the scope of running this platform.
We use cookies to maintain your session across pages and devices. You can review or adjust cookie preferences through your browser settings at any time without losing your account access.
Your account is protected at login. If you notice activity you did not initiate, contact support immediately through the published live chat or email route and we will investigate.
We retain account and transaction records for as long as required to operate the service and meet any applicable obligation. The specific retention period for your region depends on local regulatory context.
To request a change to how your data is held, or to ask what specific records we store on your account, contact us via the support email listed in the site's contact section.
These are the questions we receive most often about how our legal terms apply to accounts in Bangladesh. If your question is not covered here, use one of the support contact routes listed on this page.
Yes. The policy covers every session on every device — mobile browser, desktop or tablet. There is no separate mobile-only policy. Your account rights and our data handling rules are the same regardless of how you connect.
We do not confirm eligibility on your behalf. It is your responsibility to verify that accessing an online gaming platform complies with the laws in your region. If local law restricts or prohibits such access, you should not use the platform.
Your transaction history is visible inside your signed-in account area. If you need a formal record or a query about a specific Rocket or Bank Transfer transaction, contact support with your account reference and the relevant transaction details.
Submit a correction request through the live chat or support email listed on this page. We verify the change against the information held at registration before updating any detail. Do not attempt to change account details through a third party.
No. Studios like Pragmatic Play, PG Soft and Microgaming supply game content and operate under their own terms. Our policy covers your account relationship with 999 bt, not the internal rules of individual game titles or studio platforms.
Send your question to the support email address published in the site's contact section. Include your account reference and a clear description of what you are asking. We will review the specific query and respond through the same channel.